Our shipping charges are worked out by weight and you will see the cost before you proceed to checkout.
Charges start as low as £1.80 + VAT for a small order weighing less than 100 grams and the maximum charge is £8.50 + VAT for a parcel weighing more than 2.5 Kg. grams.
All parcels are sent by recorded or signed for delivery.
The Royal Mail 24 service offers1st.class post and the 48 service offers 2nd class post
Orders up to 2 Kg. are dispatched by Royal Mail 24 or 48 recorded delivery. You can select the option to suit you.
Orders over 2 Kg and up to 2.50 Kg. are sent by the Royal Mail 24 recorded delivery service.
Orders over 2.50 Kg. and up to 4 Kg. are sent by the Royal Mail 24 recorded delivery service or by carrier.
Orders over 4Kg can only be sent by carrier.
Unless stated, all postage prices are inclusive of VAT if applicable.
If you require guaranteed next day delivery please phone our online unit on 01273 757286 before 12.00 p.m. for a quote.
UK Delivery Time
When you select Royal Mail 24 your parcel should arrive the following day - unless it is posted on a Friday when it will probably arrive on Monday.
When you select Royal Mail 48 please allow 2 – 3 working days for delivery.
(Royal Mail aims to meet the above delivery times but we cannot guarantee them)
Orders sent by carrier take 2-3 days working days
NB: For The Channel Islands there is no VAT on carriage and the delivery times will take longer.
Severe weather conditions, especially snow can affect delivery times.
UK Armed Forces
For this option a BFPO number must be provided.
Our Royal Mail shipping charges are worked out by weight and will show before checkout.
Europe & Worldwide
Our shipping charges are worked out by weight and parcels are sent out by Royal Mail’s airmail signed for service.
For Europe and Worldwide there is a maximum weight of 2 Kg.
The shipping cost will show before you proceed to payment.
If your order is over 2 Kg. please contact us so that we can provide you with a quote for carriage.
If your destination is outside the EU you are liable for all import duties, customs & local sales taxes levied by the country you are shipping to. Payment will be required by customs before they release your goods.
Please investigate potential charges before placing your order.
We cannot guarantee a delivery time as delivery standards may vary from country to country.
We will make every effort to dispatch orders placed Monday to Friday before 1pm, on the same day.
If not dispatched the same day, Monday – Thursday orders will go the following day and Friday orders will be dispatched on the following Monday.
Orders placed on Saturday and Sunday will usually be dispatched on the following Monday (Tuesday on Bank holiday weekends).
Dispatch times can vary over the Christmas period.
If there is a delay in dispatching your order for any reason we will inform you by email or telephone.
We will notify you that your order has been dispatched and provide a reference number for Royal Mail or the carrier.
If you have not received notification please look in your spam box.
Parcel Returned To Us
If a parcel is returned to us because of non-collection or you have provided us with the wrong address you will have to pay the postage for the parcel to be returned to you.